Delivery Policy
- If payment is made by credit or cash on delivery we undertake to deliver the goods or provide the services within 3 – 6 working days from the submission of the order.
- If payment is made by deposit to a bank account we undertake to deliver the goods or provide the services within 3 – 6 working days from the submission of the order.
- Regardless of the payment method, we undertake to deliver the goods or provide the services within 3 – 6 working days at most from the confirmation of receipt of the order.
Billing Policy
- Special facilities or arrangements we provide for the delivery of goods or the provision of our services: Gift wrapping
- There are no additional charges for the above facilities or arrangements.
Complaints Policy
- Communication with the customer to address the problem.
Returns/Exchanges
In case of product return, the person who bears the return costs is:
Depending on the case after telephone communication with the customer.
After sales services
Information services for the products and Advice on their use are provided.
Cancellation Policy
- We accept a request to cancel the order no later than within 12 hours of placing the order.
- Apart from the law that gives the right to return products (right of withdrawal) to the buyer within 14 days, no other conditions apply to the cancellation & return of an order.
Product Shipments
- We ship orders all over Greece